Yesterday, I had finally had enough with my old Keurig refusing to make me a cup of coffee, so I went to Best Buy to purchase a new coffee system. The salesman, Mark, was wonderful, and he showed me all of my options. I was hoping to find a Keurig similar to my old one, however, Best Buy didn’t carry those any more. That was when I saw this new Keurig 2.0 complete with a carafe! The idea of having the ability to make either a cup of coffee or a pot of coffee filled me with elation.
Of course, I purchased the Keurig 2.0. The salesman, being as kind as he could, warned me that the one fault with the system is that only coffee pods with the Keurig symbol on it can be used with the new 2.0. And, stupid me, thought this would not be a problem. Didn’t all of my pods say Keurig 2.0?
Back at home, excited to open my new purchase and have a full cup of coffee, I began the process of setting up the machine. It was all so easy, that is, until I put my coffee pod in the machine. On the touch screen, I saw a message that said, “Oops! Please put in an official Keurig cup.” What?!
Mark, the salesman was correct. There is no work around. The Keurig 2.0 only accepts official cups with a computerized code around it and the Keurig symbol. My favorite coffee is not one of those. None of my favorite coffee is part of the Keurig family, consequently, I can only drink Keurig brand. Even more frustrating is the fact that those little cups that allow you to fill them with your own coffee will no longer work, either.
What I surmised from all of this is that if I keep the Keurig 2.0, I will forever be a slave to this company. I am only allowed to chose from its brands of coffee, and can NEVER have my favorite coffee again. I say, “No, NO, Keurig!”
I should have listened to Mark in the first place, but I guess, somewhere in my head, I was thinking that Keurig wouldn’t be so stupid as to lose a customer over a brand thing. Alas, I was terribly wrong. I boxed up the Keurig 2.0 and said goodbye to my one cup at a time life. I will not give up my freedom of choice for the convenience of the system.
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